Not satisfied with your order? It can happen to all of us and you have the right to return your order up to 14 days. As soon as we receive the return we will make sure that the purchase amount is in your account within 5 working days after receipt.
Please note that we only accept complete and unopened products. If the return does not meet the conditions, we cannot accept the return. Sender is responsible for the return shipment.
Easy return in 4 simple steps:
Step 1: Register your return via firstname.lastname@example.org
Step 2: Fill in the return form
Download hier the return form and fill it in completely.
Step 3: Send your order
Send the items together with the completed return form to the address on the return form. Make sure you provide the package with a Track and Trace code. As a sender you are responsible and we do not want any misunderstandings.
Step 4: Receive the purchase amount on your bank account
Once we have received the package, we will make sure that the purchase amount is back on your bank account within 5 working days.